Privacy Policy

Introduction

At Auth-Analytics.com, your privacy is of utmost importance to us. We are committed to protecting it through our comprehensive Privacy Policy. Please read this policy carefully to understand how we collect, use, share, and protect your personal information.

This policy also outlines your rights and choices regarding your information, and how you can contact us about our privacy practices. If you are an end user or visitor, this policy explains your rights as a data subject, including your right to object to certain uses of your personal information.

This Privacy Policy applies to the personal information we collect from various sources, as described in the "Personal Information We Collect and How We Collect It" section below.

Definitions

Affiliate

An "Affiliate" is any entity that currently or in the future (i) directly or indirectly owns, controls, is owned or controlled by, or is under common ownership or control with us, or (ii) operates under the same management as us.

B2B Party

A "B2B Party" is a customer, supplier, vendor, or business partner—whether an individual sole proprietor or a legal entity—with whom we have a business relationship. This party provides us, directly or indirectly, with B2B Representative and/or End User Personal Information in connection with their or their representatives' use of our products or other engagements with us.

B2B Representative

A "B2B Representative" is an individual who works for or represents a B2B Party. If the B2B Party is a sole proprietorship, the B2B Representative is the sole proprietor.

End User

An "End User" is an individual who does business with or interacts with a B2B Party but does not directly interact with us.

Personal Information

"Personal Information" includes any data that identifies or relates to an individual or can be combined with other data to identify an individual, regardless of whether it is regulated by law.

Processing

"Processing" means any action or set of actions performed on Personal Information. This includes collecting, recording, organizing, structuring, storing, adapting, altering, retrieving, consulting, using, transmitting, disseminating, or making data available in any way, as well as aligning, combining, restricting, or erasing Personal Information. The terms "Process," "Processes," and "Processed" should be interpreted accordingly.

Product(s)

"Product(s)" refers to the range of products and services we offer, including software, software-as-a-service, support and maintenance, professional services, and hosting services.

Visitor

A "Visitor" is (i) any individual visiting our website, including B2B Representatives or End Users, or (ii) anyone communicating with us who is not a B2B Representative or End User. For clarity, a B2B Representative or End User is considered a Visitor only concerning their activities on the website.

Website

"Website" means any publicly accessible site hosted by or on behalf of our company that is not part of a Product.

You and Your

"You" and "Your" refer to a B2B Party, B2B Representative, End User, or Visitor, depending on the context within this Privacy Policy. If the context is not specific, "You" or "Your" collectively refers to all these entities.

Understanding Our Role at Auth-Analytics: Processor vs. Controller

Our Role as a Data Processor

At Auth-Analytics, we frequently function as a data processor. This means we handle personal data based on the instructions from our B2B clients, without determining the purposes or methods of processing that data. When we manage personal information to deliver our services to a B2B client, we adhere strictly to their instructions as outlined in our agreements, including any data privacy agreements or addenda (collectively referred to as a "B2B Agreement").

Please note that this Privacy Policy does not cover scenarios where we act as a processor.

For B2B Clients: If you are a B2B client and we process personal information on your behalf, you are responsible for providing necessary privacy notices and disclosures to your representatives and end users regarding how their personal information is processed. This Privacy Policy cannot be relied upon to fulfill your disclosure obligations.

For B2B Representatives and End Users: If your personal information is processed by us as a processor, please refer to the privacy notices provided by the B2B client you are associated with. They are responsible for informing you about their privacy practices.

Our Role as a Data Controller

In certain situations, Auth-Analytics acts as a data controller. This occurs when we determine the purposes and means of processing personal information, especially when processing activities are not strictly necessary for providing our services but are related to them. This Privacy Policy applies when we are the controller.

For B2B Clients: When we act as a controller of personal information received from you or on your behalf under a B2B Agreement, we are responsible for providing privacy notices and disclosures to your representatives. You must comply with applicable laws, which may require you to inform or obtain consent from your representatives before allowing us to process their data. Consider including us in your privacy policy and notifying your representatives of our privacy practices by linking to this Privacy Policy.

For B2B Representatives: When we control your personal information, this Privacy Policy explains our privacy practices, including the data we collect, how we use it, how we share it, your rights, and how to contact us. Additionally, you should review the privacy notices of the B2B client you are associated with for further information on their practices, including any data transfers to us.

For Visitors: If you visit Auth-Analytics.com, we act as a controller of your personal information. We manage your data according to this Privacy Policy and any direct agreements we may have with you. This policy provides details on our data collection, usage, sharing, and your rights and choices regarding your personal information.

Part I: Information for All Individuals (Subject to Applicable Law)

Personal Information We Collect and How We Collect It

For B2B Representatives: Categories and Sources of Personal Information

When acting as a B2B Representative, we collect various types of personal information from several sources:

Types of Personal Information:
Sources of Personal Information:

For End Users

Auth-Analytics does not control any personal information from End Users. For further details or specific inquiries, please reach out to us directly. We prioritize your privacy and data security.

For Visitors

At Auth-Analytics, we collect certain personal information from various sources when you visit our site. Here's an overview of the types of data we collect and their sources:

For Visitors: Types of Personal Information and Sources

Types of Personal Information:
Sources of Your Personal Information:

At Auth-Analytics, we prioritize transparency and aim to provide a clear understanding of our data collection practices.

How We Use and Share Your Personal Information

For B2B Representatives

We manage your personal information for the purposes listed below, adhering to relevant legal bases:

a. Identifiers

We collect identifiers such as your name, postal address, email address, IP address, phone number, and login details. We use this information to:

b. Financial Information

We collect financial details including bank account numbers, credit card numbers, and debit card numbers. This information helps us to:

c. Commercial Information

We keep records of products or services you purchase, obtain, or consider. This information helps us to:

d. Internet or Other Similar Network Activity

We monitor your browsing history, search history, and interactions with our website. This data helps us to:

e. Geolocation Data

We collect approximate location data based on your IP address and/or Wi-Fi networks. This information is used to:

f. Professional or Employment-Related Information

We collect details such as your job title and company information. This information is used to:

g. Legal Basis for Processing

As a B2B Representative, we may disclose your personal information to the following third parties for specified purposes:

Categories and Types of Personal Information

We collect the following types of personal information from our customers:

Categories of Parties to Whom We Disclose Information

We may share customer information with the following parties:

Purpose for Disclosing Information

We share customer information with third parties for purposes including, but not limited to:

For End Users

We do not control any Personal Information of End Users.

For Visitors

If you are a Visitor, we handle your Personal Information based on specific legal grounds and purposes:

a. Identifiers

Types of Information: Real Name, Postal Address, Email Address, IP Address, Telephone Number

Purposes for Processing:

Legal Bases: Performance of a contract, Legal obligation, Legitimate interests (fraud prevention, security)

b. Internet or Other Similar Network Activity

Types of Information: Browsing history, search history, interactions with the Website or advertisements (clicks, time spent on pages)

Purposes for Processing:

Legal Bases: Legitimate interests (website improvement), Consent (personalization and behavior analysis)

c. Geolocation Data

Types of Information: General physical location inferred from IP address and/or Wi-Fi networks

Purposes for Processing:

Legal Bases: Consent (location-based services), Legitimate interests (website improvement)

d. Commercial Information

Types of Information: Records of products or services you have purchased, considered, or shown interest in, including your purchasing or consumption history

Purposes for Processing:

Legal Bases: Performance of a contract, Legitimate interests (personalization and product improvement)

Sharing Your Personal Information as a Visitor

As a Visitor to Auth-Analytics, we may share your Personal Information with specific third parties for the purposes outlined above.

a. Identifiers

Types of Information: Real name, IP address, email address

Purposes for Disclosing: To provide services such as marketing and customer support

Categories of Recipients: Service Providers, Third-party Integration Partners, Our Corporate Affiliates, and B2B Parties

Legal Basis: Service providers manage and analyze transactions, orders, and customer interactions.

b. Internet or Other Network Activity

Types of Information: Browsing history, search history, information on how visitors interact with the Website or advertisements

Purposes for Disclosing: To enhance the Website, evaluate our performance, and understand visitor trends and interests

Categories of Recipients: Service Providers

Legal Basis: Improving the website, analyzing performance, and understanding visitor trends and interests

c. Geolocation Data

Types of Information: Approximate physical location based on IP address and/or Wi-Fi networks

Purposes for Disclosing: To enhance the Website, evaluate our performance, and understand visitor trends and interests

Categories of Recipients: Service Providers

Legal Basis: Improving the website, analyzing performance, and understanding visitor trends and interests

Data in Aggregate, Deidentified, or Anonymized Form

We may create aggregated, deidentified, or anonymized data from the information you provide. Such data is used in accordance with applicable laws and regulations. We do not attempt to trace this data back to individual users.

Additional Uses of Your Information

Beyond the primary uses, your information may also be used or disclosed for:

We prioritize the security and privacy of your information, handling it responsibly and in accordance with legal requirements.

Data Collected Through Automatic Data Collection Technologies at Auth-Analytics

As you explore and engage with Auth-Analytics, we use automated data gathering technologies to collect details about your device, browsing behavior, and usage patterns, including:

Some of the information we automatically collect may constitute Personal Information or may be linked to Personal Information from other sources. These processes help us improve Auth-Analytics.com and our services by:

Technologies We Use to Collect Data Automatically

Google Cookies and Tracking Technologies

We use Google Analytics to analyze your interactions with Auth-Analytics.com and our products. Analytics cookies help us evaluate page performance, features, and new functionalities, providing valuable insights into user preferences.

Google Analytics may:

We do not combine this data with personally identifiable information. Google’s use of data collected through Google Analytics complies with their Terms of Use and Privacy Policy. For more information and options to manage Google Analytics data, please visit Google's Privacy Policy. You can also opt-out entirely using the Google Analytics opt-out browser add-on.

Remember, you can block non-essential cookies during your visit using cookie management tools or exercise your rights to opt-out of specific cookies as described in the "Exercising Your Rights" section below.

External Use of Cookies and Tracking Technologies

Auth-Analytics may feature content and links to third-party websites that use cookies and other tracking technologies. We do not control these third-party sites or their cookies, and our Privacy Policy does not apply to them. Please review the terms, conditions, and Privacy Policy of each third-party site to understand their data collection and usage practices, including their use of cookies. If you need help identifying the responsible third party, feel free to contact us using the details provided in the Exercising Your Rights section below.

Privacy Measures and Global Data Exchange

To carry out the processing activities described in this Privacy Policy, we work with subcontractors who act as processors on our behalf. These subcontractors are contractually obligated to:

Occasionally, these subcontractors may operate outside your data privacy jurisdiction. In such cases, Auth-Analytics adheres to internationally recognized frameworks, including:

We have certified our commitment to:

In case of any discrepancies between this Privacy Policy and the DPF Principles, the latter will take precedence.

For more information about our Data Privacy Framework program and certifications, please visit https://www.dataprivacyframework.gov/.

Disclosure to Public Authorities

In some situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including for national security or law enforcement purposes.

Resolving DPF-Related Concerns

We are committed to addressing any concerns related to the DPF Principles regarding the collection and use of your Personal Information. Individuals from the EU, UK, and Switzerland can direct inquiries or complaints to us using the contact details provided in this Privacy Policy.

If a complaint remains unresolved, you may contact JAMS, an alternative dispute resolution provider, at https://www.jamsadr.com/dpf-dispute-resolution. JAMS services are provided at no cost to you.

In certain circumstances described in Annex I of the DPF, you may pursue binding arbitration for complaints not resolved through our internal processes or JAMS.

The Federal Trade Commission oversees our compliance with the DPF. Auth-Analytics is also responsible for onward transfers to third parties that do not comply with the DPF, unless the event causing the alleged harm was beyond our control.

For questions or feedback regarding our international data transfer practices, please refer to the Contact Information section at the end of this Privacy Policy.

Impact of Withholding Personal Information

At Auth-Analytics, the data we collect as outlined in our Privacy Policy is crucial for maintaining a strong relationship with you. If you choose not to provide this information, it may limit our ability to:

Securing and Storing Your Data

We prioritize the security of your Personal Information through various measures, including technical, administrative, and physical safeguards such as data encryption. While we continuously update our security protocols, no system is completely secure. We encourage you to remain vigilant in protecting your Personal Information.

Data Retention Policy

In line with applicable laws and your preferences, we retain your Personal Information only as long as necessary to fulfill the purposes for which it was collected, including:

Children Under the Age of 16

Our website and products are designed for users aged 16 and above. We do not knowingly collect, sell, or share personal information from individuals under 16 years old. If you are under 16, please do not provide any personal information while using our website or products.

If we become aware of personal information collected from a child under 16 without parental consent, we will promptly delete it. If you believe we might have information about a child under 16, please contact us using the details provided in this Privacy Policy. Your cooperation in ensuring the safety and privacy of minors online is greatly appreciated.

Your Privacy Rights

Depending on your location and subject to applicable laws, you have the following rights regarding your personal information:

Part II: Insights for Residents of Specific Jurisdictions

Details for Residents of US Privacy Law States

If you're a resident of California, Colorado, Connecticut, Utah, or Virginia—each referred to as a "US Privacy Law State"—we handle your Personal Information according to the specific privacy laws of your state, as outlined below:

This section supplements Part I of our Privacy Policy. For California residents, see also the "Supplemental Information for California Residents" section. In case of conflict between Part II and Part I, Part II prevails for residents of these states.

Personal Information Handling

We do not sell your Personal Information. This means we do not transfer your Personal Information as an asset for any consideration, including during events such as bankruptcy, mergers, or similar business transitions.

Targeted Advertising and Behavioral Insights

In US Privacy Law States, "targeted advertising" and "behavioral insights" mean displaying ads to you based on your Personal Information collected over time from your activities across non-affiliated websites, applications, or online platforms.

Auth-Analytics does not:

Your Rights under US Privacy Law

If you reside in a US Privacy Law State, you have the following rights regarding how we manage your Personal Information:

Note: If you are a B2B Representative or End User and we act as a Processor for your Personal Information, the affiliated B2B Party is responsible for providing proper notices and disclosures regarding how they handle your data.

For California Residents

If you're a California resident, this section is specifically tailored to you. We handle your Personal Information according to the CCPA guidelines. This supplement complements the information provided in Part A of our Privacy Policy and the “Information for Residents of All US Privacy Law States” section in Part B. In case of any conflict between those sections and this one, this section takes precedence.

Information Collection Notification
Sensitive Personal Data

While we handle sensitive Personal Information at Auth-Analytics, it is considered Personal Information under Cal. Civ. Code § 1798.121(d), as we use it without making inferences about a consumer's characteristics.

California Shine the Light Law

California residents have the right to request a list of the types of Personal Information we’ve shared with third parties for direct marketing purposes over the past year, including the identities of those third parties. For instructions on how to request this list, see the "Exercising Your Rights" section at the end of our Privacy Policy.

Notice of Financial Incentives

We may offer programs related to the collection and use of your Personal Information that qualify as "financial incentives" or "price or service differences" under the CCPA. Participation is voluntary and may include:

You can opt-out of these incentives at any time without facing discrimination. For more information on opting out, refer to the "Exercising Your Rights" section of this Privacy Policy.

Your CCPA Rights

As a California resident, you have specific rights regarding the use and disclosure of your Personal Information. These rights are detailed in the "Your Rights as a Resident of a US Privacy Law State" section of our Privacy Policy.

Limiting the Use of Sensitive Personal Information

If our "Sensitive Personal Information" section specifies that we process your sensitive personal data to make assessments about you, you have the right to limit this specific use to certain permitted purposes under the CCPA. These purposes include:

For more information on exercising these rights, see the "Exercising Your Rights" section of our Privacy Policy.

For Delaware Residents

As a Delaware resident, your privacy is a priority for us. We do not share your Personal Information with non-affiliated third parties unless explicitly stated in our Privacy Policy or permitted by law.

For Nevada Residents

If you are a Nevada resident, your Personal Information is processed in compliance with the "Nevada Privacy of Information Collected on the Internet from Consumers Act." You have the right to request that we do not sell certain Personal Information to specific third parties, even if it is not currently being sold. To exercise this right or be added to our internal Do Not Call List, contact us at 833.256.4448 or through the information provided in this Privacy Notice.

Contact Information: You can also contact the Bureau of Consumer Protection, Office of the Nevada Attorney General at:

For Oregon Residents

Oregon residents: We do not share your Personal Information and Browsing Information with non-affiliated third parties for marketing purposes unless you have provided explicit consent after being informed by us.

For Vermont Residents

Vermont residents: Your privacy is protected by state law. We do not share your Personal Information and Browsing Information with non-affiliated third parties, except as permitted by Vermont law, such as for transaction processing or account maintenance. We will not share information about your creditworthiness with our Affiliates without your authorization. For joint marketing in Vermont, only your name, contact information, and transaction information will be disclosed.

For Australia Residents

For residents of Australia, your Personal Information is processed in accordance with the Australian federal Privacy Act of 1988. For complaints or concerns regarding this Policy, you may contact the Office of the Australian Information Commissioner for assistance.

Updates to Our Privacy Policy

Auth-Analytics reserves the right to update this Privacy Policy at our discretion without prior notice. We will publish any updates on our website and adjust the effective date accordingly. The most recent revision date is displayed at the top of this page. To stay informed about updates, ensure we have your current email address, or regularly review this Privacy Policy on our website.

Exercising Your Rights

If you wish to exercise your rights as outlined in this Privacy Policy or granted by applicable law, you may do so using the following methods:

Not all rights can be exercised through a single method. Depending on the situation, you may need to use multiple methods to fully exercise your rights. If unsure, contact us at the provided email.

To process requests effectively, we require sufficient information to verify your identity and locate your Personal Information. Providing detailed descriptions helps us accurately locate your data. Without proper verification, we may be unable to fulfill your request. You may also authorize an agent to act on your behalf via written designation or power of attorney, though we may still require identity verification and confirmation of the agent’s authorization.

Contact Information

For any inquiries regarding our Privacy Policy, privacy practices, or other privacy-related matters, please contact us at: [email protected]. We are ready to assist with any privacy concerns you may have.